He Got The Job!

I really enjoyed The Candidate piece at the Inspiration Room.   

They take the interview process and break it down into three areas:

1. The Kick Off
2. Medical Assistance
3. Fire Drill

It's an example of great storytelling illustrating how important it is to think on your feet and the potential result. Congratulations to Guy Lutching as well for landing the job.

How far do you go to stand out in the interview?  What language do you use to distinguish yourself or what is your elevator pitch?

Even before the interview, how does your resume set you apart from the rest of the crowd? Have you considered a different approach then the traditional resume?  Here are three that I saw recently that were very inventive:

1. The Infographic approach of Simone Fortunini @mr_simonsays 
2. The Amazon Shopping Cart by Phillipe Dubost @pdubost
3. The "Resume Bar" Candy Bar of Nick Begley @nickbegley

There's plenty more clever examples as well - It made me realize that I need to update my resume so it tells a better story and at least gets a longer look. 

What are you doing to distinguish yourself from the crowd?

Be Here Now

I've had the opportunity to work on some interesting projects with some quality clients during the time I've been consulting. For me, there are always lessons learned and specific messages that resonate. 

From the nearly two years I spent at USAA, that take away message is 'Be Here Now.'  As an organization that takes great pride in providing the best possible service to those that serve our country, this meant taking the time to focus on the task at hand and perform at the highest possible level.  

When I now talk to USAA members and share with them my experience working there, the conversation most often goes to them sharing a positive customer experience story or two.  It make me realize how important the commitment to 'Be Here Now' is. In a time where so much time is spent multitasking and not always being fully engaged, it's a simple message to revisit.